AgencyImage

This well-established business within the Cloud Computing sector, is looking for an experienced, talented and proactive Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, upsell and cross-sell to existing clients and actively seek new sales opportunities. The Role: - Serve as the point of contact for customer account management matters on your assigned portfolio - Build and maintain strong, long-lasting customer relationships - Assist with challenging client requests or issue escalations as needed - Organise and attend meetings with your clients - Develop new business with existing clients and/or identify areas of improvement - Processing of new sales enquires Key Skills - Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or Junior Account Manager - The ability to communicate, present and influence key stakeholders at all levels of an organisation - Experience delivering client-focused solutions to customer needs - Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail - Excellent listening, negotiation and presentation abilities - Strong verbal and written communication skills - Ability to work to deadlines - Competency with Microsoft Office (particularly MS Excel) - Ideally, experience working with a CRM (e.g. Salesforce, Zoho or HubSpot) but not essential. This is a full time, permanent role, based in their Croydon office, and therefore the candidate will need to be in commutable distance. Please note: Due to the sensitive nature of the data held within the Company, the successful candidate will be subject to a strict security screening process, including a criminal record check. Please do not apply if you are unable / unwilling to complete this process.

Apply for this job

If you believe that you have the required skills for this job, then go ahead and click the apply button below.

Share this job

Apply for this job

If you believe that you have the required skills for this job, then go ahead and click the apply button below.