QlikView Analyst - London - £52,000 plus excellent benefits My client a leading financial organisation is looking for a QlikView Analyst, an experienced and enthusiastic support developer to work across our BI projects. Responsibilities: Install, configure, maintain and optimise the performance of core applications. Diagnose and resolve incidents and problems relating to core applications in accordance with agreed service level targets. Liaise with internal and external service providers in order to resolve incidents and problems. Implement approved changes to core applications (eg patches and upgrades) in accordance with the IT Change Management Policy and Process. Review service support issues and devise/implemented mitigation plans. Manage service performance across development, test, pre-production and production environments Provide support for Systems, Unit and User Acceptance Testing as appropriate for application enhancements, performing reconciliations as appropriate. Participate in Disaster Recovery exercises and updating related documentation. Update technical documentation including Support Plan, Technical Operations Guide, Service Desk Triage document, etc. Participate in the production and implementation of application developments, enhancements and service improvement plans. Requirements: Management Information reporting tools Strong experience of IT Service Management (eg Incident, Service Request, Problem and Change Management) processes and tools QlikView Server Administration And Development Qlik Sense Administration And Development QlikView Analyst - London - £52,000 plus excellent benefits

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