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Multi-lingual Client Services Representative - Italian, Spanish, French sought by leading Brokerage. Responsibilities:Act as primary service contact to top-tier clients, including hedge funds, financial advisors, broker-dealers, and exchanges.Build relationships and understand client needs through quality service.Problem management with focus on wide scale service issues. (Trade and margin analysis, API trading, account configuration, cash and derivative products, global exchanges and technical services).Investigation of client inquiries regarding trade-related issues (eg order executions, position liquidations, order trigger conditions, trade cancellation requests, etc.)Analysis of existing systems and procedures in order to recommend and assist in the implementation of enhancements.Educating new clients on clients trading platforms via Webex and in-person demo's.Assistance with other tasks as assigned.Qualifications:Fluent in: Italian OR Spanish OR French AND English (multiple is preferred)University degree in Finance, Economics or related field.Financial industry experience with hedge fund, trading or brokerage services background preferred.Good product and market knowledge on stocks, options, futures, FX, CFDs.Computer proficiency (Windows, Outlook, Excel) and ability to learn new (proprietary) software. Knowledge of FIX, CTCI/API, Bloomberg is a plus.Strong interpersonal and written communication skills.Excellent analytical and problem solving skills.For more information please contact Harry.

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