After Sales Director

After Sales Director - Automotive\n\nWe are seeking an exceptional After Sales Director to lead and transform the operational performance of one of the region's largest automotive aftersales operations.\n\nThis is a high-profile leadership role responsible for the strategic direction, operational excellence, and commercial performance of our pre-sales preparation, service, maintenance, repair and bodyshop operations across two major sites.\n\nWith responsibility for two Workshops with 24 ramps, multiple operational departments, and a team of approximately 75 employees, this position requires a proven leader who can drive performance, develop people, implement best-in-class processes, and deliver outstanding customer and commercial outcomes.\n\nSalary - £95k to £120k (Negotiable) + senior level executive package & benefits\n\nIdeal Location - Northwest England / Liverpool, Manchester and surrounds -Relocation is an option for the right person\n\nThe Role & About You\n\nFull accountability for the performance, profitability and strategic direction of all pre-sales preparation and aftersales operations across two sites.\nLead, coach and develop a management team and workforce of approximately 75 employees.\nCreate a culture of accountability, engagement and continuous improvement.\nDesign and implement systems, processes and KPIs that drive operational excellence.\nOversee vehicle preparation, service, maintenance, repair and bodyshop functions, ensuring seamless operational delivery.\nManage budgets, resources and departmental performance to maximise efficiency and profitability.\nAct as a key member of the senior leadership team, influencing business strategy and operational decision-making.\nProven experience leading large-scale automotive operations within a dealership group, fleet operation, workshop network, vehicle preparation business or automotive logistics environment.\nStrong commercial awareness combined with exceptional leadership and people development skills.What Success Looks Like\n\nIncreased workshop utilisation, productivity and labour recovery.\nImproved customer satisfaction, retention and aftersales revenue performance.\nStronger operational controls and measurable efficiency gains across all departments.\nA highly engaged leadership team capable of driving performance and developing future talent.\nConsistent delivery of financial targets, profitability and business growth.\nScalable operational structures that support the continued expansion and success of the business.If you are a strategic leader with the drive, experience and ambition to make a significant impact within a large automotive operation, we would welcome your application.\n\nTo Register your interest\n\nContact Robert Cox - Senior Recruitment Consultant at Glen Callum Associates Ltd on (phone number removed) and email your CV\n\nWe can not accept overseas applications for this role.\n\nJOB REF: 4359RC After Sales Director - Automotive