Housing Officer - Tenancy Management

Adecco are currently recruiting for an experienced Housing Officer with a strong background in tenancy management to take ownership of a large, diverse patch.

This is an excellent opportunity for a housing professional who thrives in a fast-paced environment and is confident managing complex tenancies, delivering visible services, and building strong relationships with residents and partners.

• Housing Officer - Tenancy Management
• Public Sector - Local Authority
• Full Time - Monday to Friday, 36 hours per week
• Temporary Role - 3 months with likely extension
• £22.41 per hour PAYE / £29.72 per hour Umbrella
• Hybrid Working - min. 3 days in office / visits, remainder at home
• IT equipment provided
• ASAP start

The Role

As a Housing Officer, you will be responsible for delivering a high-quality housing management service across a large geographical area. You will act as the key point of contact for tenants and leaseholders, ensuring excellent customer service and sustained tenancies.

Key responsibilities include:

• Managing a large patch, taking full ownership of tenancy and estate management
• Handling complex tenancy issues, including enforcement and legal action
• Investigating and resolving anti-social behaviour (ASB) cases
• Carrying out estate inspections and identifying improvements
• Supporting vulnerable residents to sustain their tenancies
• Working closely with internal teams, contractors, and external agencies
• Responding to complaints, enquiries, and casework professionally and efficiently

We are looking for a confident and resilient individual with strong tenancy experience and the ability to manage a demanding workload.

You will have:

• Proven experience in tenancy management within social housing
• Experience managing a large patch and complex caseloads
• Strong knowledge of housing legislation and ASB processes
• Experience preparing cases for legal action and court
• Excellent communication and relationship-building skills
• Ability to prioritise effectively and work under pressure
• A proactive, solutions-focused approach

Why Apply?

• Opportunity to work in a challenging but rewarding frontline role
• Make a real impact on residents and communities
• Gain experience managing a large and varied housing patch
• Work with a supportive and collaborative team

If you are an experienced Housing Officer looking for your next contract and confident managing tenancies at scale, apply today through Adecco.

This role is subject to a Basic Level DBS Check.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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